Frequently asked questions

How long does the shipping take?

The average shipping time is: 5-8 business days

Do I receive a tracking number?

Yes, all orders receive a tracking number, which you will find in the order confirmation.

Can I return my order?

We offer returns for most products. Please contact us by e-mail at: info@levorel.com

How can I reach Levorel?

Our customer service is available to you 7 days a week. Whether you have questions about our products, need support with your order or would like to return an item - our team is always there for you.

Our customer service is available from

Monday - Friday: 8:00 am - 6:00 pm
Saturday and Sunday: 10:00 am - 4:00 pm

Average response time: within 24 hours